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FAQ
Expert Answers to Your Lighting Queries
Do you offer energy-efficient lighting solutions?
Our product range is built around advanced LED technology designed to meet today’s energy efficiency standards. Backed by the dedicated R&D team, we continuously innovate to provide lighting solutions that maximise performance while reducing environmental impact.
Can you provide custom lighting solutions?
Customisation is a key part of our service offering. Our team works closely with clients to tailor lighting systems that align with specific project requirements, ensuring optimal functionality, aesthetics, and compliance. To discuss a customised solution, please contact our sales team or email us at info@hss.haneco.com.au.
Do you offer assistance with lighting design and planning?
Lighting design support is available through our in-house expertise. Led by Andrew Mitchell—who brings over 27 years of industry experience. We offer strategic guidance across design, performance evaluation, and technical integration to support your project goals.
Is there a showroom or are samples available for viewing?
To assist with product evaluation, we can arrange face-to-face meetings at one of our locations nationwide. These meetings provide the opportunity to review physical samples and discuss your project in detail with our team.
Where can I find technical specifications and installation requirements (e.g., lumens, color temperature, dimming capabilities, IP rating, IK rating)?
Comprehensive technical data and installation guides are available at Haneco.com.au, including key specifications such as lumen output, colour temperature, dimming compatibility, and protection ratings.